Terms of service
TERMS OF SERVICE
Last Updated: 02/25/2026
OVERVIEW
This website is operated by Rustic Rays Candle Company LLC, doing business as Rustic Rays Candle Co. (“Company,” “we,” “us,” or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Rustic Rays Candle Company LLC DBA Rustic Rays Candle Co.
By accessing our website or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink.
If you do not agree to these Terms, you may not access the website or use our Services.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services.
SECTION 1 – ELIGIBILITY
By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Credit card information is always encrypted during transfer over networks. Other content may be transferred unencrypted across networks.
Headings in this agreement are for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that information on this site is accurate, complete, or current. All materials are provided for general information purposes only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify site content at any time without obligation to update information.
SECTION 4 – PRODUCTS AND PRICING
Prices are subject to change without notice.
We reserve the right to modify or discontinue any product or Service at any time without liability.
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return Policy: View Our Return Policy Here
We attempt to display product colors and images accurately but cannot guarantee your monitor will reflect true color.
We reserve the right to limit sales by person, household, geographic region, or jurisdiction.
SECTION 5 – ORDER ACCEPTANCE AND BILLING
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by dealers, resellers, or distributors without authorization.
You agree to provide current, complete, and accurate account and billing information.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including text, images, branding, product names, logos, graphics, and designs, is the property of Rustic Rays Candle Company LLC and is protected by applicable intellectual property laws.
You may not use, reproduce, or distribute our intellectual property without prior written consent.
SECTION 7 – USER SUBMISSIONS
If you submit comments, reviews, suggestions, or other materials, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and publish such content in any medium.
You are solely responsible for your submissions and agree they will not violate any third-party rights or applicable laws.
SECTION 8 – THIRD-PARTY LINKS AND TOOLS
We may provide access to third-party tools or links. We are not responsible for the content, policies, or practices of third-party websites or services.
Your use of third-party tools is at your own risk.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: View Our Privacy Policy Here
SECTION 10 – PROHIBITED USES
You are prohibited from using the site:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon intellectual property rights
- To submit false or misleading information
- To transmit malware or malicious code
- To harass, abuse, or discriminate
- To collect or track personal information of others
We reserve the right to terminate access for violations.
SECTION 11 – DISCLAIMER OF WARRANTIES
The Service and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Service.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Rustic Rays Candle Company LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or products.
In jurisdictions that do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Rustic Rays Candle Company LLC and its affiliates from any claims arising out of your breach of these Terms or violation of law.
SECTION 14 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
SECTION 15 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate or suspend access to the Service at any time if you violate these Terms.
SECTION 16 – ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and Rustic Rays Candle Company LLC.
SECTION 17 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance.
SECTION 19 – CONTACT INFORMATION
Rustic Rays Candle Company LLC
DBA Rustic Rays Candle Co.
PO Box 212
Marine, IL 62061
United States
Email: info@rusticrays.com